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Existing Customers

Are you an existing customer of Britannia Car Leasing? We have a dedicated renewals department on hand to assist you source your next vehicle or answer any questions you might have about your current lease. From maintaining your existing lease or sourcing a brand new lease, we are here to assist you.

Typically, our team will contact you around 6-months prior to the end of your agreement to get the ball rolling.

Existing Customers of Britannia Car Leasing

Do you currently have a lease agreement with Britannia Car Leasing and looking for what happens with your lease car next? 

Well, you have a few options that is important to be aware of.

1. Order your next lease with our renewals team. We have a huge range of vehicles for you to choose from, across all major UK manufacturers and brands. We understand that circumstances change over time, especially since you signed up to your last lease agreement. That is why we offer flexibility with whatever you upgrade too next.

2. Extend your current lease. Sometimes customers appreciate the hassle-free approach of retaining their current vehicle for a bit longer. Usually, a lease can be extend in month-by-month period.

3. Hand your car back and do nothing else. Maybe leasing isn't for you or you no longer require a vehicle. In this instance, you can hand your vehicle back and go elsewhere for your future requirements. If this is the option you are considering, get in touch with our team first. Depending on your vehicle and current finance company, we might have exclusive offers available for existing customers that you won't find online. 


Fill Your Details Out Below - Our Renewals Team Will Be In Touch


Step One |
Arrange Collection

Arrange the collection of your vehicle. Usually, a company such as BCA will be in touch to arrange a collection date of your vehicle. Here they will come and inspect the vehicle.

Step Two |
Inspection

After an inspection has been arranged, a inspector will visit your address to go over the vehicle. They will any significant damage, such as scratches, dents and other marks that fall outside of general wear and tear.

Step Three |
Report

After the inspection, the collection agent will provide you with a report. This will highlight any notes and comments made regarding the condition of the vehicle.

Step Four |
Collection

Once the paperwork has been signed and the condition of the vehicle has been recorded, the vehicle will be taken away. A further inspection may happen as per the BVRLA Guidelines.

Step Five |
Invoiced Raised

Should there be any outstanding damage on the vehicle that needs rectifying outside of the BVRLA's Fair Wear and Tear Guide, an invoice will be raised. This will include any excess mileage charges that will require being paid in full.

Step Six |
End of Agreement

That's it. Once the vehicle is driven away and any excess mileage charges are settled, the contract will end. The finance company will typically send you some paperwork confirming the end of your contract and no further payments will be taken.

End Of Lease FAQ's

Around 6 months before the end of your lease, we will give you a call to advise you what happens next and start to discussing your next vehicle requirements if you are choosing to lease again. The vehicle will be collected for free throughout the UK Mainland at the end of your lease, if you have gone over your agreed mileage you will have to pay an excess mileage fee (please refer to your Lease Agreement for the exact figure).

In some instances you are able to buy the lease car vehicle at the end of the term, although we cannot guarantee this. You would have to deal directly with the finance company who will let you know if this is possible.

With extended lead times of around 3-6 months, our team will be in contact to discuss your options. As with anything, the sooner you start to think about your renewal, the easier the entire process will be.

 

Yes. With a lease agreement you are able to terminate the contract early. You will have to pay a termination fee to the finance company (typically 50% of the remaining rentals, though this is subject to the finance companies terms and conditions).

In some instances, the finance company might allow you to extend the lease agreement. Though this isn't guaranteed, if you are enjoying the car or can't find a replacement, you can speak to your finance company and ask for an extension.

Some finance companies will allow an "informal extension", where you can pay month by month. Others might require you to sign up for a fixed period of time (typically 3-6 months).

If you are unsure, ask our team who will be able to advise you with your finance company details for you to get in touch.

When signing up for your lease, you agree to drive a set amount of miles during the term of the agreement. If you exceed this, you will be charged accordingly.

At the start of your agreement, you will be notified of the excess mileage charge, or pence-per-mile charge. This is the rate at which you will be billed should you go over your contracted amount. This is usually found in the original documents signed by yourself.

If you signed up to a 10,000 mile per annum agreement over a 24 month contract, it doesn't matter if you do 5,000 miles in the first year and 15,000 in the second. It is just important you don't exceed 20,000 overall by the end of the lease if you don't want incur any extra costs.

It is never expected for your lease car to be in perfect condition upon it being returned.

Britannia Car Leasing operates under the British Vehicle Rental and Leasing Association (BVRLA) who adhere to a fair wear and tear policy. All lease agreements are covered by a fair wear and tear policy, including stone chippings, alloy scuffs and dents - All within reason.

If any damage falls outside of this, you will be charged accordingly if the vehicle is returned with the damage present.

You are welcome to outsource your own repairs, so long they are up to manufacturer standard.

Ask our team for examples of acceptable fair wear and tear if you are unsure.


Contact Our Renewals Team Speak to us about your next lease

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